Contents
Download HIERO Beta
Obtaining a Node-Locked Trial Licence: Windows Only
If you don't have a Foundry login, sign up now, then follow these steps:
- Visit the Product Activation page
- Enter this activation key: hier-0100-3675-7d15-30f4-b2a5
- When prompted, enter the system Id of the machine which will be running the trial
- A licence will be displayed, along with instructions for installing it, which you should follow
Once you have installed the licence, you should be able to run Hiero until the 28th April.
Obtaining a Floating Trial Licence
If you require a floating licence to run the HIERO Beta, please
contact our licensing team.
Release Notes and Documentation
Please be aware that, as Hiero is currently in its beta cycle, the accompanying User Guide is subject to change.
Help with Licensing Issues
If you are encountering licensing difficulties when running HIERO, please contact The Foundry's Support team
by clicking the link below. Please include as much detail as possible, including the email address you use
to log into the Foundry website and details of any errors encountered.
Report a Bug
To help us debug and fix any issues which you've encountered with the HIERO Beta we would
be grateful if you could provide the following information:
- A detailed description of the bug, including any console error messages
- Reproduction steps: these are are essential for debugging, so please provide clear steps, e.g. 1) Do A, 2) Then B, 3) Expect C
- Any other information that may help us reproduce the issue (including HIERO version, OS, Hardware etc.) - the more detail the better!
To create the email, please click the appropriate link below:
Please also refer to the 'Known Issues' section of the
Release Notes
to see if your bug has been previously reported.
Request a Feature
If there's a feature you'd like to appear in future versions of HIERO, please click the link below to make the request:
Thank you!