We hope the links provided will guide you to the appropriate help resource.
If you do not find a solution to your problem then please feel free to contact us.
-the Support Team at the Foundry
If you need to transfer a licence to another machine, please first read our Licence Transfer Policy, then complete our licence transfer request form.
If you've ever wondered what happens to your support request, or want to know how we handle different types of problems you may encounter, then read our Customer Support Policy Document.
Purchasers of support and maintenance are advised to read the terms and conditions of the Annual Upgrade and Support Programme which define the level of customer support you can expect and your access to product releases during your maintenance period.
Please be aware that Lion is an unsupported operating system and installing our products on Lion will invalidate any support on this system if the issue you encounter is unique to Lion. We will officially qualify Lion in a future major version of NUKE. For Lion support in our other products, please listen for future announcements.
If you do encounter any bugs while using Lion, please report these to support@thefoundry.co.uk.