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Contact Support

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Please note: We are experiencing technical issues with our Support ticketing system, and there may be a delay in our response times. All tickets will be answered as quickly as possible.

Email

If you require technical support, have licensing questions or wish to report a bug, please email support@thefoundry.co.uk

若您有软件授权问题、需要产品技术支持，或是想要通报软件 Bug 问题，请发电邮至 support@thefoundry.co.uk

Alternatively, you can phone our offices to speak to a member of the Support Team during office hours listed below.

London Phone Support

Open Monday to Friday 0930 - 1800 (GMT/BST)

From the UK: 020 7479 4350

From the USA: 011 44 20 7479 4350

From elsewhere: +44 20 7479 4350

Los Angeles Phone Support

Open Monday to Friday 0830 - 1700 (PST/PDT)

From the USA

Phone: 310 399 4555
Fax: 310 450 4516

From Elsewhere

Phone: +1 310 399 4555
Fax: +1 310 450 4516